Everything you need to know about the app.
What is BaldCare?
Is BaldCare free?
Can I use BaldCare without an account?
What's the difference?
Android?
Languages?
How does it work?
What does BaldCare look at?
What are analysis contexts?
How accurate?
Medical device?
How many analyses?
What happens to my photo?
Used for advertising?
Linked to my account?
Where stored?
Can I delete photos?
How personalised?
How recommended?
Commission?
Can they change?
Track progress?
Why free account?
Account for Premium?
After signing up, you'll receive an email from BaldCare. Open the confirmation link on your iPhone. The app will confirm your email address; then tap Sign in and log in with your email and password.
Check that you entered the right email address and look in your spam or junk folder. The message is sent on BaldCare's behalf. If it doesn't arrive, email support@baldcareai.com. Never share your password or the link in the email with anyone.
Tap Forgot password? on the sign-in screen. Open the link in the recovery email on the same iPhone where BaldCare is installed, set a new password in the app, then sign in again.
Yes. You can delete your account from BaldCare's settings. Account deletion is permanent. If you have an active Apple subscription, cancel it separately in your Apple account's subscription settings; deleting your account does not automatically cancel it.
What's included?
The current price of the monthly and yearly plans is shown in the app before you confirm a purchase through Apple. Prices may vary by country and can change.
If you're eligible for an introductory offer, the app shows the trial period and terms before you confirm through Apple. Availability depends on your Apple account and the plan you choose.
How to cancel?
After cancelling?
Refund?
Restore purchase?
Still have a question?
We're happy to help via email.